The updated National Planning Policy Framework (2025) says: Applications that can demonstrate early, proactive and effective engagement with the community should be looked on more favourably than those that cannot.
At SMN Support, we are committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, and protect your information when you use our website, contact us, participate in our programmes, or engage with our political and community initiatives.
1. Who We Are
SMN Support is a political engagement and community support organisation focused on empowering communities, encouraging civic participation, and supporting public engagement initiatives.
Website: www.smnsupport.co.uk
Email: info@smnsupport.co.uk
2. Information We Collect
We may collect and process the following information:
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Your name
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Email address
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Phone number
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Postal address
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Organisation or affiliation (where relevant)
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Information you provide through contact forms, surveys, petitions, newsletters, or event registrations
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Communications you send to us
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Technical information such as IP address, browser type, and website usage data
3. How We Use Your Information
We use your information to:
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Respond to enquiries and communications
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Provide updates about campaigns, initiatives, events, and community activities
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Manage volunteer or supporter engagement
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Improve our services, outreach, and website
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Monitor website performance and security
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Comply with legal and regulatory obligations
We will only use your personal data where we have a lawful basis to do so under UK data protection law.
4. Communications and Marketing
If you choose to subscribe to updates or newsletters, we may contact you with information about campaigns, events, or activities relevant to SMN Support.
You can unsubscribe from communications at any time by contacting us or using the unsubscribe link in emails where available.
5. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can manage or disable cookies through your browser settings.
6. Sharing Your Information
We do not sell your personal information.
We may share data with trusted service providers who support our operations, including:
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Website hosting providers
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Email and communications platforms
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Event or survey management services
These providers are required to keep your information secure and confidential.
We may also disclose information where required by law.
7. Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, loss, or misuse.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
9. Your Rights
Under UK GDPR and data protection legislation, you have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Object to certain processing activities
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Request restriction of processing
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Request transfer of your data in certain circumstances
To exercise these rights, please contact us at info@smnsupport.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.